As we noted in our last posting, in our book, Managing Online Instructor Workload: Strategies for Finding Balance and Success (Conceição & Lehman, 2011), four strategies based on four major themes emerged from an instructor/learner study we conducted: 1. design strategies, 2. support strategies, 3. teaching strategies, and 4. time-allocation strategies. These strategies can help instructors determine how to manage their workload and prioritize their time so that they can find balance and success in their work and personal life. Let’s look at the second strategy – SUPPORT.
2. SUPPORT
– The support strategies used by instructors in online courses depend on the
instructor’s level of experience in teaching online (is the instructor a novice
or has he/she previously taught online courses); the type of course being
taught (is it a content course, process course or a blend of both); the level
of the course offering (is the course an undergraduate or a graduate course);
learner enrollment and learner needs (how many students are enrolled in the
course and what are the specific needs of the learners); and the type of
technology(ies) used (is the course solely online or is the instructor using
blended technologies – both asynchronous and synchronous). Support strategies
can take the form of one-on-one support, institutional support, peer support,
and/or external support.
Next week, we'll look at: 3. TEACHING STRATEGIES
References
Conceição, S. C., & Lehman, R. M. (2011). Managing Online Instructor Workload: Strategies for Finding Balance and Success. Jossey-Bass.
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