Institutional Issues and Challenges Related to Instructor Workload

 

We only need to look around to see that the landscape of higher education is being transformed due to increasing market demands for online learning. To remain competitive, institutions need to embrace the concept of online education rather than fear it, acknowledge its benefits and limitations, and act upon it.

As institutions embrace online education and online instructors become involved, educational and instructional issues and challenges must be faced. Policy personnel need to be aware of the impact of online courses on institutional growth and equally important, they need to understand what is involved in online instructor training and the impact online teaching will have on an instructor’s workload. Online teaching is demanding and doesn’t just happen!

Designing for teaching online calls for intentional design and creating a sense of presence and connection between the instructor and learners (Lehman & Conceição, 2010.) Creating a sense of presence involves an awareness and understanding of how to “be there” for the online learner to bring the “human aspect” into the online environment. Teaching online also requires a distinctive type of management to help instructors find success and balance in their lives.

The Design Process Difference

The process for designing, delivering, and evaluating online instruction is different than the process used for face-to-face instruction. From a design perspective, the type of management for an online instructor depends on the components of the design process (such as content type, course format, strategies, instructor role, technology, and support) and factors that influence workload (such as number of courses taught, learner enrollment, position held, and instructor responsibilities).

References

Conceição, S. C. O, Lehman, R. M. (2011). Managing Online Instructor Workload: Strategies for Finding Balance and Success. San Francisco: Jossey-Bass.

Lehman, R. M., & Conceição, S. C. O. (2010). Creating a sense of presence in online teaching: How to “be there” for distance learners. San Francisco: Jossey-Bass.

Strategies for Finding Balance and Success – DESIGN

 

The first workload strategy is DESIGN. Instructors use the following design strategies to manage workload:

• pre-planning to make sure that everything is ready prior to the beginning of the course for their learners 
• anticipating all course responsibilities and plotting them on a grid or timeline to see the "big picture" 
• prioritizing course activities to easily see which ones need more time and which less 
• anticipating learners’ needs so that needs are met before they become concerns 
• reflecting on and revising courses already taught so that the courses are up-to-date and relevant.

 

The more instructors can pre-plan and visualize the "big picture" the less they will have to be concerned with time-consuming issues during the actual course delivery. 

 

Next week, we'll look at: 2. SUPPORT STRATEGIES.

References

 

Conceição, S. C., & Lehman, R. M. (2011). Managing Online Instructor Workload: Strategies for Finding Balance and Success. Jossey-Bass. 

 

Using a Template to Preplan for Managing Tasks and Prioritizing Time

 

By using a template to manage workload for online instruction you can preplan your design and delivery responsibilities and tasks.

First, you'll need to become familiar with the online course design components that will help to make the virtual seem "real" for your students. Because these components are tangible they can be converted into tasks and time.

Our "Template for Managing Tasks and PrioritizingTime," contained in our book Managing Online Instructor Workload: Strategies for Finding Balance and Success can serve as a guide for workload and time spent when creating your online course of any kind:

1.    a new course

2.    conversion of a face-to-face course to online course

3.    revision of a course you've already taught online

The template will guide you in identifying and laying out each course sequence, the type of tasks within each sequence, the period during the course when each sequence takes place, and the estimated time spent on each task. 

For new online courses, the template can help you estimate tasks and time spent during the course design and delivery.

For a converted course, the template can help with the process of rethinking how to teach the course in the new environment.

For existing online courses, the template can help you revisit tasks and time spent and become more efficient when teaching the same course again. We hope you enjoy using the template!

References

Conceição, S. C., & Lehman, R. M. (2011). Managing Online Instructor Workload: Strategies for Finding Balance and Success. Jossey-Bass. 

Types of Course Tasks and Using a Design Framework

 

Becoming aware of the tasks that instructors need to accomplish when teaching online is the critical first step in designing an online course. In doing this, instructors can better plan, prioritize, and manage their course workload. The course tasks that we’ve identified in our book, Managing Online Instructor Workload: Strategies for Finding Balance and Success can be grouped into four types:

1.    Design

2.    Administrative

3.    Facilitative

4.    Evaluative

Once the tasks are identified, we suggest you use an instructional design process for a systematic approach. Using this process, you will be able to take into consideration the multi-faceted components of your course and create a blueprint for the teaching and learning experience.

The next step is to select a model or framework for developing your course. The framework we’ve developed, “Framework for Designing Online Courses With a Sense of Presence,” can assist you in identifying the multiple components of your online course, planning and designing prior to course delivery, managing the instructional process to ensure the desired learning outcomes, and integrating a “sense of presence.” When you've completed this, we suggest using a template to help you manage your tasks and prioritize your time. 

References

Conceição, S. C., & Lehman, R. M. (2011). Managing Online Instructor Workload: Strategies for Finding Balance and Success. Jossey-Bass. 

Why is it important to understand presence when creating and designing online courses?

 

As the Internet evolves in an informal social direction (Internet-based social networking tools), it points to the importance of creating a sense of presence in the more formal setting of teaching and learning online. Understanding presence and how to create and design presence for online courses is “key.”

There is a difference between creating informal social presence for Facebook, Twitter, and other social media and creating presence for online courses. In the more informal setting, we create presence spontaneously. In the more formal setting of online courses, we need to make a concerted effort to be aware of the intentions of others and their thoughts, emotions, and behaviors. We need to use a systematic approach and “intentionally design.”